Privacy policy

What information do we ask for and how do we use it?

Effective Date: 12/06/2023


At Rockmountain, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data we collect from individuals who visit our website,, and interact with our services. By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.

Data Controller

Rockmountain is the data controller responsible for the collection, use, and processing of your personal information as described in this Privacy Policy. If you have any questions or concerns regarding the use of your personal information, please contact us using the details provided at the end of this document.

Information We Collect

We may collect and process the following types of personal information about you:

  1. Information You Provide Voluntarily:

    • Contact information (e.g., name, email address, phone number) when you contact us through our website or engage with our services.

    • Account registration information if you create an account on our website.

    • Any information you provide when participating in surveys, promotions, or competitions.

  2. Information Collected Automatically:

    • Technical information, such as your IP address, browser type, device information, and operating system, is collected through cookies and similar technologies when you visit our website.

  3. Information from Third Parties:

    • We may receive personal information about you from third parties, such as social media platforms when you interact with our website through those platforms.

Use of Your Personal Information

We use your personal information for the following purposes:

  1. To provide and improve our services:

    • Process and fulfill your requests, orders, and transactions.

    • Communicate with you about your inquiries, requests, or support needs.

    • Personalize your experience on our website.

  2. To send you marketing communications:

    • Send you promotional emails or other marketing materials, provided you have given your consent.

  3. To ensure compliance with applicable laws and regulations:

    • Comply with legal obligations, resolve disputes, or enforce our terms and conditions.

Legal Basis for Processing Personal Information

Our legal basis for collecting and processing your personal information depends on the specific context in which we collect it. We typically rely on one or more of the following legal bases:

  • Performance of a contract: We may need to process your personal information to fulfill our contractual obligations to you.

  • Legitimate interests: We may process your personal information based on our legitimate interests, such as improving our services and communicating with you about relevant products or offers.

  • Consent: We may collect and process your personal information based on your consent, which you may withdraw at any time.

Disclosure of Personal Information

We may disclose your personal information to the following categories of recipients:

  • Our employees and authorized third-party service providers assist us in operating our website and providing our services.

  • Legal and regulatory authorities if required to comply with applicable laws and regulations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. The specific retention period may vary depending on the type of personal information and the context in which it was collected.


We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, subject to applicable laws. These rights may include the right to:

  • Access, correct, or update your personal information.

  • Object to the processing of your personal information.

  • Request the deletion of your personal information.

  • Restrict or limit the processing of your personal information.

  • Data portability, where applicable.

To exercise your rights or make any inquiries about your personal information, please contact us using the details provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

We will endeavor to respond to your inquiries and resolve any concerns in a timely and appropriate manner.

By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.