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These Terms and Conditions apply to the use of the Rockmountain Equestrian website and the purchase of products from Rockmountain Equestrian. By accessing and using this website, you agree to comply with the following terms and conditions. These terms are in compliance with EU regulations, including the General Data Protection Regulation (GDPR).

1. General Information

  • Company Name: Rockmountain Equestrian
  • Address: Kingswood, Dublin. Ireland
  • Email: rolf@rockmountain.eu
  • Phone: 0872929728

These terms govern your use of our website and your purchase of products. Please read them carefully before placing any order. If you do not agree to these terms, please do not use our website.

2. Orders

  • All orders are subject to availability and acceptance by Rockmountain Equestrian.
  • When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email does not constitute acceptance of your order.
  • We reserve the right to refuse any order if the product is not available, there is an error in the pricing, or if we suspect fraudulent activity.

3. Pricing and Payment

  • All prices listed on the website are in Euros (€) and include VAT where applicable.
  • Payment must be made at the time of purchase using the available payment methods on the website.
  • We reserve the right to change prices at any time, but changes will not affect orders that have already been placed.

4. Delivery

  • We offer delivery to EU member states. Delivery times vary depending on location and availability.
  • Delivery costs will be displayed at checkout and vary based on the size, weight, and destination of the products.
  • We aim to deliver products within the estimated time frame, but we cannot guarantee delivery dates. Delays may occur due to factors beyond our control, such as customs processing or weather conditions.

5. Returns and Refunds

  • As per EU consumer law, you have the right to return products within 14 days of receiving your order (see our Return Policy for more details).
  • To initiate a return, please contact us via email at [Your Email Address].
  • Returned items must be in their original packaging, unused, and in resalable condition. You are responsible for the cost of returning the goods unless the item is defective or incorrect.
  • Refunds will be processed within 14 days of receiving the returned product or proof of return. Refunds will be issued to the original payment method.

6. Product Information

  • We make every effort to ensure that the product descriptions, images, and specifications on our website are accurate. However, we do not guarantee that the product descriptions or other content are free of errors.
  • Colors and designs may vary slightly from the images displayed on the website due to different monitor settings and product batches.

7. Limitation of Liability

  • Rockmountain Equestrian shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • In no event shall our liability exceed the amount paid by you for the product in question.

8. Data Protection and Privacy (GDPR Compliance)

  • Rockmountain Equestrian is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). For more detailed information on how we collect, store, and use your personal data, please refer to our Privacy Policy.
  • By placing an order or signing up for our newsletter, you consent to the collection and use of your personal data for processing your order and marketing purposes.
  • You have the right to access, correct, or request deletion of your personal data at any time. For data inquiries, please contact us at [Your Email Address].

9. Intellectual Property

  • All content on the Rockmountain Equestrian website, including but not limited to text, images, graphics, and logos, is the property of Rockmountain Equestrian or its licensors.
  • You may not reproduce, distribute, or otherwise use any of the website content without prior written consent.

10. Governing Law

  • These terms and conditions are governed by the laws of the Republic of Ireland and the European Union. Any disputes arising under these terms will be subject to the jurisdiction of the courts of Ireland.

11. Changes to Terms and Conditions

  • Rockmountain Equestrian reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after changes have been made constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Rockmountain Equestrian
 

These terms and conditions are effective as of 24/10/2024.